Privacy Policy
Last updated 2 November 2026 · Operated by Soulputs Technology Solutions Pvt Ltd ("we", "us"). gotribehq.com and the EVCabs Launch Kit products are brands of Soulputs Technology Solutions Pvt Ltd.
What we collect
- When you email us: your email address, your name, your city/town and whatever you write to us.
- When you buy: payment is processed by Razorpay. We receive your name, phone number, email and the payment ID from Razorpay; we never see or store card, UPI or bank details.
- When you email us: the conversation, so we can deliver files and support you.
- Automatically: standard web logs (IP address, browser, pages viewed) and, if enabled, Meta Pixel and Google Analytics events (page views, lead, purchase). These tools set cookies; see "Cookies" below.
Why we use it
- To send you the products you bought and support messages by email.
- To follow up about the Launch Kit and related products. Reply STOP to any email at any time and we stop.
- To measure and improve the site and our advertising.
- To issue invoices and meet legal and tax obligations.
Where it is stored and who sees it
Contact and order data is stored in a Cloudflare D1 database and in our email mailbox. Payments are held by Razorpay Software Pvt Ltd under its own privacy policy. We use Cloudflare R2 to deliver files and may use Meta and Google for advertising measurement. We do not sell or rent your data to anyone.
How long we keep it
Contact and conversation data for up to 24 months after your last interaction; purchase and invoice records for as long as Indian tax law requires.
Cookies
The site itself sets no tracking cookies. If advertising measurement is enabled, Meta Pixel and Google Analytics set their standard cookies. You can block them in your browser without affecting the site.
Your rights
You can ask us to show, correct or delete your data, or to stop messaging you, by writing to rachel@gotribehq.com. We aim to respond within a reasonable time. This policy follows the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Contact
Soulputs Technology Solutions Pvt Ltd, Shop No. 101, S. No. 123/1/1, W-BIZ Pune City, Marunji, Mulshi, Pune, Maharashtra 411057, India. Email hello@soulputs.com.